Payment:
We using Klarna for payments
Delivery time and -payment:
to Finland is 1- 4 days, to Europe about 1 week and other countries is about 2 weeks. If there is force majeure, we don´t responsible of that.To Finland delivery is 3,95€ (over 59,00€ it´s free), to Europe delivery cost 13,50€ and other countries 22,50 €. Delivery to home in Finland is 10 €.
Return and exchange policy :
We have 14 days excange- and return rights if the products are reclaimable. You have 14 days time to return product after you have it. If you want make a complaint, do it for 7 days!
If you want return, chance product or make a complaint, please contact our customer service : asiakaspalvelu@chihu-shop.com.
We can´t pay returnings, but if you wan´t to change product, we send new product to you for free.
Customer service email:
if you have any guestions on your mind, please send a mail : asiakaspalvelu@chihu-shop (english- or finnish languages)